About this website
How conversation and contact features use your information.
When you choose to start an AI conversation, messages and conversation history are sent through our server to OpenAI to generate replies. We do not save the conversation in a website database or browser storage. The provider may retain data under its own policies. Refreshing or leaving the page clears your on-page conversation. Please do not include confidential or resident information.
When you submit a call request, your contact details, message and any discussion notes you include are sent through our server and email delivery provider to info@eldon.group. We use them to respond to your inquiry. You can edit or remove discussion notes before sending. Email providers may retain delivery records under their policies.
Fonts and images are included with this website. The site does not use advertising cookies or save demo and form entries in browser storage. Limited activity measurement uses a random tab-session identifier in session storage, valid for 30 minutes. It contains no contact details or message text. Your browser may keep copies of website files to load them faster.
When enabled, we record page and conversation identifiers, interaction types, device category and timestamps to understand the visitor journey. We separately record AI token use, estimated cost and response performance. Analytics does not contain messages, email addresses or names. Successful call requests can be linked to a conversation identifier and a lead stage reviewed by our team. Raw activity is retained for up to 90 days, usage for 13 months and lead-stage records for 12 months when the configured retention job is active. Contact us to ask about these records.
Our hosting provider may process ordinary request information to deliver and protect the website. Hosting access controls can have their own privacy notices. For questions about information you send to Eldon, email info@eldon.group.